Vacancies at Tonbridge Angels for an Events Manager and a Food and Beverage Manager

An opportunity to come and work for a progressive football club with its heart in the community
Those interested in applying for either position should send a CV to General Manager, Ross Bennett, email ross.bennett@tonbridgeangels.co.uk
Events Manager – Tonbridge Angels Football Club
Reports to: General Manager
Hours: 17 hours p/w to be worked flexibly as required by the role
Salary: Circa £11,000 per annum
Purpose of the role:
To manage and oversee the development, co-ordination and delivery of events at Tonbridge Angels Football Club. Maximising the usage of the Tonbridge Angels marquee venue and other event spaces to meet sales targets.
Responsibilities:
- Set and achieve revenue and profit targets with the General Manager and Commercial Director.
- Oversee the end-to-end events process, including conception, planning, staffing and delivery of the entire events programme
- Develop relationships with existing clients and be proactive in identifying new business opportunities
- Lead on all events marketing, including maintaining relationships with local media outlets
- Respond to all incoming queries and questions (by email, telephone, post or face-to-face) in relation to events in a timely and professional manner and provide quotations and invoices.
- Produce a project plan for each event including fully costed budget, resource requirements and projected profit.
- Create an events calendar and maintain and update the Marquee website and social media to promote Tonbridge Angels as a functions venue and advertise upcoming events.
- Ensure smooth operations of all events event coordination aspects of the role by working closely with the Hospitality Manager.
- Provide regular sales reports on monthly revenue and forecast revenue targets by tracking all accounting information for non-match day events.
- Inspire and motivate the events team, leading by example and promoting a positive experience for clients and customers.
Person Specification:
- Experience of planning and delivering a wide range of events.
- A high level of attention to detail and administrative skills
- Knowledge of different marketing avenues
- A passion for delivering creative, high-impact events and providing excellent customer service
Food & Beverage Manager – Tonbridge Angels Football Club
Reports to: General Manager
Managerial Accountability: Hospitality Staff including bar and catering
Hours: 17 hours p/w to be worked flexibly as required by the role
Salary Circa £11k per annum
Purpose of the role:
Responsible for running all Tonbridge Angels’ bars, food outlets and matchday hospitality functions.
Job Overview
The Food and Beverage Manager will:
- Work to commercial targets to generate hospitality and catering revenue.
- Manage and oversee the development, co-ordination and delivery of all hospitality and catering for matchdays and commercial events.
- Be responsible for all match day bars, food outlets and hospitality areas.
- Work with food and beverage suppliers, ordering and monitoring stock.
- Lead the hospitality and catering team ensuring an exceptional standard of service .
Responsibilities and Duties
- Create an environment which contributes positively to the Club’s matchday experience with the aim of creating an engaging, exciting and memorable experience for all of our supporters, staff and visitors.
- Ensure strict awareness and compliance with all Health & Safety work practices including good practice for standards of hygiene ensuring the highest standards of safety and hygiene for both yourself and your team.
- Oversee the recruitment of matchday bar and hospitality staff.
- Ensure that all catering units and bars are adequately stocked and prepared in advance of matchdays
- Coordinate the provision of food and drinks for all visiting players, officials and referees
- Line manage the Bar team leader, providing supervision and direction around their work
- Maintain hospitality and events team staff records including time sheets
- Responsible for any disciplinary issues that occur, and report any concerns that are relevant to be actioned
- Inspire and motivate the hospitality and events team, leading by example and promoting a positive working environment
Person Specification
- A passion for customer service
- Ability to work under pressure
- High levels of organisation and administration
- Experience of providing hospitality / catering services, such as running a pub or other venue
- Line management experience